Services

Condition analysis

We analyse and check your system in every detail. We identify possibilities to increase performance.

Production stoppages cost a lot of money. Our qualified service technicians can counteract this in a targeted manner. With the help of condition analyses, we determine the actual condition of your system and point out where possibilities exist for increasing performance. At the same time, by replacing obsolete components, we bring existing systems back up to date.

An integral part of the analysis is a report in which we work with you to define short-, medium- and long-term measures. Adequate maintenance will provide you with additional operational reliability so that you can continue to produce at a high performance level in the future. At the same time, you preserve your investment.

Your profit:

• Optimization of machine utilization, reduction of unplanned downtime
• Improving quality and productivity
• Proactive detection of productivity problems
• Identification of obsolete components and recommendation of replacement components
• Development of long-term strategies to maintain the investment

Machine relocation

With our specialists, we guarantee a safe and professionally executed machine relocation.

Die After the planning phase, the dismantling of machines is the second step of every machine relocation. If carried out professionally and carefully, this forms the basis for rapid reassembly and proper recommissioning at the new location. Accordingly, it makes sense to rely on a competent partner already for this measure within the framework of the relocation. As a leading service provider, we offer the dismantling of machines as a modular service within the scope of relocations. We also support you in all other steps up to the successful commissioning of the machine at the new location with a lot of experience and know-how, modern equipment and qualified manpower.

Your profit:

• Professional project management from dismantling to safe production
• Original, and for the new location prepared assembly drawings and circuit diagrams
• Training for operators and maintenance personnel
• Advice on all technical issues
• Optimisation of your production process

Maintenance

Gain more safety with regular maintenance. We ensure high productivity and a long service life for your system.

Systematic maintenance detects weak points at an early stage and thus helps to avoid operational bottlenecks. We tailor our maintenance contracts to your individual needs and cover all necessary services. While our service technicians maintain your system, they also share their know-how with you so that you can make optimum use of your system. All maintenance costs are transparent and plannable during the term of the contract. Thanks to preventive maintenance, you minimize the risk of system downtimes.

Your profit:

• Early detection of vulnerabilities
• Increased production reliability
• Prevention of failures
• Customer-specific maintenance contracts
• Transparent and predictable service costs

Retrofit

Bring your system up to date and extend the life-time of your system.

With a retrofit package, you can modernize your system quickly and efficiently so that it can cope with its demanding tasks over the next few years. Our retrofit services can be applied to individual machines as well as to an entire production system. You benefit from the latest developments in mechanics, electronics and software. Retrofitting prove to be worthwhile investments in the future. At the same time, they extend the service life of your system.

Your profit:

• Modernisation of your system with the latest technology
• Increased production reliability
• Increased machine availability
• Extension of the service life of the system
• Investments can be planned and budgeted

Worldwide support

We are at your side for advice and action whenever and wherever you need us.

Market access through trusting relationships is the foundation of our long-term orientation. With our sales and service organizations, we have a global presence and support you in your own language. Whenever you need technical support, our service technicians are on hand to solve problems in the shortest possible time. In addition, we support you with our 24/7 hotline around the clock via telephone and remote support. We can check the condition of the system and eliminate malfunctions as quickly as possible.

Your profit:

• Available at any time, 24/7 hotline
• We speak your language
• Local services worldwide
• Competent contact persons on site
• Large network

Training & advice

Our knowledge - your profit. Together, we will exploit the full potential of your system.

In order to operate a system efficiently, to avoid downtimes and to adapt faster to new challenges, qualified and trained operating personnel is indispensable. When commissioning a new installation, we train your employees on the new technology. We attach great importance to the fact that your personnel learn in theory and practice and are prepared for all possible scenarios. We will work out our training offers and refreshing courses together with you so that the know-how in your company is not only retained but also systematically expanded.

We are happy to support you with individually tailored services so that you can concentrate on your core competence and your customers. Our specialists analyse your production requirements and select the optimum solution for you from an economic and technical point of view.

Your profit:

• Thorough training
• Increased personnel safety
• Improved response time of your operators
• Refresher courses
• Training according to your wishes
• Consulting in all technical and economic questions
• Optimization of your production process

Spare parts

We guarantee our customers the supply of high-quality and reliable original parts.

Their production system is based on proven Swiss mechanical engineering quality. All parts are optimally matched to the machines and systems. We therefore recommend the exclusive use of original parts in order to guarantee the high standards of reliability and value retention. In return, you always benefit from the latest development status of our original parts. Their precise manufacture ensures high machine availability and reduces downtimes. Our specialists support you in identifying the right parts and assist you with efficient order processing.

Your profit:

• Highest safety and quality through original parts
• Spare and wear parts optimised for your machine
• Tested parts manufactured with the highest precision
• Long service life of the parts
• Twelve months warranty for each original packed spare part